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Payments industry fights back against the cyber threat

The uncertainty and disruption caused by the COVID-19 pandemic has presented cyber criminals with a wealth of opportunities to attack.

Since March 2020, cyber crime has rocketed with 74% of banks experiencing a rise in cyber attacks and three out of four financial institutions worrying about the historic rise in criminal activity and what will happen going forward.

Payments 20 (P20), the leading voice of the global payments industry, with the support of Chatsworth Communications, has taken a proactive, educational approach by developing reports and frameworks to enable financial institutions of all sizes across the world defend themselves against this growing global threat.

It has collaborated with organisations including American Express, Elavon, Hogan Lovells, J.P. Morgan Chase, the UK National Cyber Security Centre and New York State Department of Financial Services, to create a new report entitled ‘20 Best Practice Recommendations for Improved Cyber Security Protection’. Aimed at non-cyber professionals, the report emphasizes the urgency of implementing more efficient and comprehensive cyber security frameworks.  P20 also produced a report on the ‘Best Practice Approaches for Combating Payee Scams’, calling on the industry to work together to combat payee scams.

Chatsworth worked closely with P20 to build awareness of the cyber recommendations within the reports and to promote P20’s Global Payments Conference. Our strategy was to build awareness through media coverage in relevant finance and payments trade, and engage directly with our audience via eye-catching posts on both sponsored and organic posts on LinkedIn

We secured coverage in top trades such as The BankerTreasury Management International and The Fintech Times, while generating over 1000 engagements and a significant increase in followers on LinkedIn.

Ultimately, the Global Payments Conference was a roaring success so kudos to the excellent P20 leadership who delivered a phenomenal event.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launchgrowth and onto corporate action, and protecting and enhancing established infrastructuresLooking for intelligent, informed and connected fintech PR which delivers results and value? Get in touch and let us help build your reputation and tell your story.