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Insurance needs an urgent reboot. It’s ripe for a fintech transformation.

/in Home, Work News /by ChatsworthCommunications

Millennials want demand, smarter products they can access and manage through technology, powered by smart data and AI.

Data and AI are fuelling the fire of unprecedented change across the insurance industry. Watch out for the breakout brands and new models set to transform the legacy technology and processes underpinning this sector.

Chatsworth understands the transformative role data and AI can bring to the insurance sector. This is a huge industry and it is ripe for intelligent change, driven by technology.

The prize is massive for the fintech firms which create a better, unified, and intelligent customer experience.

Insurance is built on risk and predicting how big a risk a person, company, or event is. The more information an insurer has, the more accurate the prediction.

But an industry that has traditionally priced risk has become a risk to itself with woeful data management and manual processes which are not fit for the modern world.

Just look at the state of the insurance industry today for a moment: Disparate sources of data, inefficient contract placement needing extensive manual intervention. All compounded by a complicated claims process and archaic billing systems.

Where does it leave us? With high reconciliation costs, ambiguity in loss conditions, and settlement delays creating high expense ratios for insurers. And a rubbish user experience.

This an industry ripe for disruption. A cabal of established firms has been in existence for hundreds of years, with little change to their products or how they take them to market.

Artificial Intelligence is capable of analysing data and situations faster, increasing accuracy, and enhancing customer customisation.

Insurtech is harnessing innovation and artificial intelligence (AI) to offer super-customised policies and real-time, dynamic price premiums.

Insurance works by applying actuarial tables to put policy seekers in a risk category. Stick enough of them together similar categories and policy becomes profitable.

These policies are signed up to on a long-term basis with minimal room for manoeuvre in the policy. An aggregated lock-in.

Insurtech will tackle this by applying big data AI to deliver and price products more competitively.

The traditional model where the company has to gather records from various sources will prove unnecessary. The data can move directly from one party to the other, further enhancing transparency and eliminating human error.

Insurtech will offer far more effective profiling. Policy construction and quoting capabilities with the capability to provide on-demand policies where customers can purchase insurance when they actually need it.

Millennials are simply not going to put up with phoning around for insurance quotes. That was the 90s.

And while the on-demand insurance offering is still in its relative infancy, customers are going to want it and the ability to access, update, expand and monitor their policies simply and effectively through their smartphones, at their convenience.

Chatsworth focuses on communicating how our clients are facilitating the digital transformation of legacy markets and sectors. Applying better technology to make processes, experiences, purchases and the flow of goods and money across borders quicker, cheaper, more secure.

We’ve been working with a number of clients who are pioneering change in the insurance space.  R3 has been at the forefront of supporting the insurance industry as it moves through this change.

Distributed ledger and blockchain technology enables the entire insurance ecosystem to streamline operations and lower expense ratios from back-office operations.

R3’s Corda enables a network of insurers, brokers, cedants, and reinsurers to interact securely and near-instantaneously. Placed insurance contracts have legal validity and can be used for claims adjudication. Ultimately this frees up capital and resources spent on auditing and administrative costs

R3’s Corda Challenge: Insurtech proposed a new problem statement to challenge start-ups to build innovative insurance applications on Corda with entries working to address a host of legacy problems across the insurance industry.

Here’s just a few of them:

  • ClaimShare is working to solve the problem of ‘double dipping’ in the insurance industry, where insurance fraud is committed when claims are registered with multiple insurers.
  • Fardoe Software are building an intelligent data exchange platform to aid with fraud detection
  • IntellectEU are reducing fraud in the insurance industry by using DLT to make sure claims are unique and verifiable.
  • LISA Insurtech are using Corda to speed up the claim’s management and verification process
  • Photocert are using DLT technology to help verify images that relate to the verification of insurance contracts
  • io are building a claims data management tool for insurers, which should help reduce fraudulent claims.

For those about to shake up the insurance industry for good, we salute you.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

https://www.chatsworthcommunications.com/wp-content/uploads/2021/05/Chatsworth-Work-Tiles-1.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2021-05-26 16:02:332021-05-26 16:48:23Insurance needs an urgent reboot. It’s ripe for a fintech transformation.

Digital Transformation: It’s all about building a better e-mousetrap

/in Home, Work News /by ChatsworthCommunications

Digital transformation. You may have heard of it! Improving services, costs, efficiency and security through technology. In short, building a better e-mousetrap.

It’s the adoption of digital technology to transform services or businesses, replacing manual processes with digital processes or supplanting older digital technology with newer digital technology.

Simply put, it’s progress.

Covid and remote working practices have been major contributing factors and digital transformation is in part a legacy of the pandemic, but in truth, this transformation was already well underway. As the one-liner goes, who is driving it? Is it the CEO, the CTO or C19?

Chatsworth is fortunate to work with some of the world’s most established technology firms and the most exciting challenger brands and start-ups working to improve the way the world trades and communicates through technology.

Often backed and funded by banks and investment houses, these businesses take a laser-focused look at legacy business processes and problems and hone their technology to improve them.

We’re now seeing institutions creating functions and chief architect roles to enable digital transformation with commensurate investment and budget lines to power them. The geeks truly are inheriting the earth.

Some firms are quicker off the block than others – the early adopters, if you will – but most now recognise that change through technology is no longer an ‘if’, but a firm ‘when.’

At the heart of the matter is a simple principle: effective digital transformation leads to “stuff getting done better.”

That could be SME suppliers getting paid on time or atomising research to deliver better information to banks and their clients to inform their investment or trading decisions.

It will most likely lead to improved operating costs, greater efficiency, improved transparency and enhanced data security.

Some firms, like R3, have taken a holistic view and have developed a model and technology to serve a huge swathe of business challenges.

Its Corda platform now has an ecosystem of hundreds of firms actively building solutions for their industries and sectors – from trade finance, to shipping, insurance, payments and beyond.

This is ambitious, intelligent work delivered by some of the smartest technologists and business minds, funded well and run by people who understand financial markets as well as the broader needs of business.

At Chatsworth, we love communicating about digital transformation, talking with our colleagues in the financial and technology media to amplify the transformative work our clients are doing. But it has to be in context. What business challenge are you solving? Quantify those benefits. Why is it important?

We bring our own experience of launching and building fintech brands together with our communication skills and command of technology and data to take our clients to market and link them up with their customers and partners-to-be.

It’s an amazing time to be at the heart of this hugely important sector. We’ve focussed on it for over 20 years and now the world is really paying attention.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

https://www.chatsworthcommunications.com/wp-content/uploads/2021/05/Chatsworth-Work-Tiles.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2021-05-20 14:28:252021-05-24 16:04:42Digital Transformation: It’s all about building a better e-mousetrap

Building FX reputations for over 20 years

/in Home, Work News /by ChatsworthCommunications

Cobalt Fintech PR - Andy Coyne

Chatsworth has been at the centre of foreign exchange – the world’s largest and most liquid market – for over 20 years, positioning our clients as thought leaders, with skill and insight to move the compass needle their way. Drop us an email at [email protected] to set up a free consultation.

Our seed clients were CLS, the market’s core settlement system and EBS, the largest spot FX trading platform and we’ve grown a particular specialism in this asset class and the technology which drives it.

We’ve been there as FX evolved to e-trading, through the introduction of prime brokerage, API trading, and the consolidation of the industry, working with some of the key institutional and infrastructure players, and supporting the introduction and adoption of some amazing, transformative technology.

Brands like Cobalt, Currenex, FXCM, Mosaic Smart Data, ParFX, Pragma, SuperDerivatives and SWIFT,have all hired Chatsworth to tell their FX story, grow market share and move the compass needle their way.

We worked on the launch of the FX code of conduct with industry leaders Marshall Bailey and David Puth and for the industry’s trade body, the ACI, at a time when the media spotlight fell on FX along with increasing calls for regulation.

We launched FX-as-a-Service provider, MillTechFX, and have since built their profile in the industry in the past year. By providing smart commentary and data against the backdrop of increased volatility in the FX market, we have secured coverage in tier one media such as the the Wall Street Journal and the Financial Times, and key trade publications including the Full FX and Euromoney.

Today, Chatsworth is honoured to count FX industry veterans Jack Jeffery, David Rutter, Steve Caplen and Udi Sela on our advisory board.

We understand this market from top to bottom and have connections with all key FX publications and relationships with a wide network of influencers.

FX reputation

If you’re all about FX, let’s talk.  Drop us an email at [email protected] to set up a free consultation.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

https://www.chatsworthcommunications.com/wp-content/uploads/2021/02/5.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2021-02-15 17:42:222022-11-14 13:10:18Building FX reputations for over 20 years

Smart social media to stay connected and grow your business in lockdown

/in Home, Work News /by ChatsworthCommunications

96% of fintech and financial services firms use LinkedIn as their key lead generation tool.

80% of B2B leads come from LinkedIn, this figure rises to a staggering 92% for financial services.

61 million senior-level influencers and 40 million decision makers position LinkedIn as the perfect tool for the fintech sector.

Chatsworth’s actively managed LinkedIn delivers 30% campaign performance improvement.

Attracting investment, lead generation, launching your brand, or building a reputation? LinkedIn is now the primary direct marketing channel for wholesale financial services and fintech.

With the world still working from home, it’s the perfect professional channel to stay connected, grow your ecosystem and influence your audience. But without smart content, targeting, and active management, you could be wasting time, money, and opportunity.

Chatsworth’s active LinkedIn campaign management makes your content and spend work harder, faster and smarter. We’ve helped brands lift off their businesses for 15 years – launching, growing, attracting investment, and generating leads.

Need your social media to lift off in 2021?

Contact Chatsworth for a professional audit and recommendations.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

https://www.chatsworthcommunications.com/wp-content/uploads/2021/01/Blog-tile56526.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2021-01-27 17:20:482021-02-08 14:07:59Smart social media to stay connected and grow your business in lockdown

LedgerEdge set to digitise the corporate bond market

/in Home, LedgerEdge, Work News /by ChatsworthCommunications

David E. Rutter has assembled a team of experts for his latest venture to digitise the corporate bond market.

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Previse raises $11million to help get suppliers paid faster

/in Home, Work News /by ChatsworthCommunications

We look forward to steering Previse’s communications as they expand their technology reach to corporate buyers.

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Communicating with employees and clients through a crisis

/in Home, Work News /by ChatsworthCommunications

 

In a crisis, everything should be focused on your people. The future of your firm will be defined by the tone you set.

Technology has given us all the channels we need – it’s what you say and the tone that counts.

Employees and clients make judgments based on how a firm communicates and behaves during challenging times. We saw this in NYC during 9/11 where the most effective firms maintained high levels of visibility.

The Chatsworth team has over 20 years-experience guiding leaders and organisations through benign and challenging market and operating conditions.

We’re all experiencing news and information overload amid the coronavirus outbreak so we’re going to practice what we preach. Here’s a few focused pointers to help guide you in your communications with your colleagues:

  • Internal communication takes absolute precedence
  • Communicate clearly, every day. Be visible whenever possible
  • Speak to and treat your employees like family
  • Be human, positive and supportive
  • Re-energise them with optimism, transparency and shared humanity. That’s real leadership

And finally, if we can give you one take away, it’s this:  People don’t remember everything you said, but they do remember how you made them feel.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

https://www.chatsworthcommunications.com/wp-content/uploads/2020/03/Work-tile-Skillfull-pilots-earn-their-reputation-in-storms.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2020-03-27 11:14:562021-01-28 14:47:38Communicating with employees and clients through a crisis

LiquidityEdge: from launch onto a $150 million acquisition

/in Home, Work News /by ChatsworthCommunications

LiquidityEdge – steering a fintech brand through launch, growth and onto a $150 million acquisition

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R3 – Leading the enterprise blockchain revolution

/in Work News /by ChatsworthCommunications

Chatsworth leads global PR support for enterprise blockchain software firm R3 since its launch.

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JP Morgan-backed fintech atomises financial research

/in Work News /by ChatsworthCommunications

JP Morgan-backed fintech turning research information overload into the asset it was designed to be.

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Establishing MTS as a leader in electronic fixed income

/in Work News /by ChatsworthCommunications

We helped MTS refresh its brand and re-position its product in a rapidly evolving government bond market.

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Launching FX shared middle and back office technology

/in Work News /by ChatsworthCommunications

Cobalt Fintech PR - Andy Coyne

Cobalt is a multi-award winning fintech start-up focused on re-engineering the institutional FX market from the ground up.

Chatsworth has worked with Cobalt since its inception, shaping the company’s branding and messaging ahead of launch and providing ongoing strategic and tactical marketing and PR support.

Highlighting the inefficiencies, cost and risk inherent in current middle and back office systems, we have helped establish Cobalt as a viable replacement for the critical infrastructure underpinning the global FX industry.

The company has been profiled by major international media outlets such as the FT, Bloomberg and Reuters and won awards from industry publications such as FX Week and Waters Technology. It is also firmly established as a thought leader in the FX space, providing regular expert opinion and commentary.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

https://www.chatsworthcommunications.com/wp-content/uploads/2021/02/Andy-Coyne-2-2.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2020-03-10 09:21:222021-02-17 11:52:56Launching FX shared middle and back office technology

Innovate Finance representing UK fintech

/in Work News /by ChatsworthCommunications

Chatsworth delivered rich media content and interviews to support a host of Innovate Finance’s fintech partners.

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Distilling a complex story into an engaging conversation

/in Work News /by ChatsworthCommunications

We worked with the SWIFT team to create a campaign to stimulate conversation around SIBOS.

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Smart data analytics from JP Morgan-backed fintech

/in Home, Work News /by ChatsworthCommunications

Trading activity generates huge quantities of raw transaction and pricing data and banks and funds are all looking to extract the value from this, largely untapped, data asset.

The ability to refine this raw data and distil it into meaningful ‘Smart Data’, where value can be extracted in the form of actionable insights can give them a major competitive advantage.

Enter Mosaic Smart Data, an amazing data analytics company, backed and used by JP Morgan to optimise the productivity and profitability of its global fixed income sales and trading division.

Matt Hodgson and his team at Mosaic have done an extraordinary job building technology to allow financial institutions to unite all of their fixed income, currencies and commodities (FICC) trading data into one powerful, real time viewpoint.

It means each function – from back office and compliance to traders, sales desks and managers – can see exactly what is going on in the FICC business in real time for the first time and at any level of detail, from the macro to the atomic

Mosaic was the first graduate of ‘In-Residence’, a J.P. Morgan programme created last year for technology start-ups looking to commercialise ideas that solve real-world challenges in financial services.

Chatsworth worked with Mosaic from the start, articulating their story, defining their brand and connecting them to their target audience of potential users and influencers.

Mosaic is now gathering real pace and has been voted one of the Fintech Top 50 in the influential rankings of hot start-ups.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

https://www.chatsworthcommunications.com/wp-content/uploads/2020/03/MSD.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2020-03-09 20:16:002021-02-16 13:41:40Smart data analytics from JP Morgan-backed fintech

Fintech PR’s original top dog – Chatsworth Communications

/in Home, News, Work News /by ChatsworthCommunications

Fintech PR

Maybe its something to do with our booming sector, but everyone and their dog is a so-called expert in fintech these days. But is there any bite behind all that bark?

Global into the UK fintech sector doubled last year to USD 48.5bn (£37.4bn) with the number of deals in reaching a six-year high.

Chatsworth was the first communications agency to focus on fintech.

We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

From global brands like R3, SWIFT, CLS, ICAP and the London Stock Exchange to energetic, game-changing fintech start-ups like Previse, Mosaic and Limeglass, we’ve delivered with our clients.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

 

https://www.chatsworthcommunications.com/wp-content/uploads/2020/03/Copy-of-Untitled-2.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2020-03-05 17:41:312021-01-27 15:36:37Fintech PR’s original top dog - Chatsworth Communications

Trade finance digitisation to make the world go round

/in Work News /by ChatsworthCommunications

Chatsworth is working with the Contour team to define the next chapter for trade finance through digitisation.

Paper and process driven, the traditional methods of trade finance create significant barriers for global trade growth, adding complexity, cost, and delays to both banks and corporates.

A digitised world of global trade would drive trillions in new global trade flows and extend the benefits to smaller corporates as well as large.

Contour is powered by R3’s leading Corda technology and uses the power of decentralisation to provide common tools and resources to help banks and corporates build a global network for trade, without having access to any transactional data or being a single point of failure.

The first step is to digitise what is one of the oldest and most important trade finance tools – the letter of credit.

Carl, Aaron and the Contour team are building great links across the industry, delivering a next generation solution for an important area of global commerce.

We’re proud to be working with them to tell the Contour story.


Chatsworth was the first communications agency to focus on fintech. We’ve been building fintech reputations for 20 years, steering start-ups through launch, growth and onto corporate action, and protecting and enhancing established infrastructures.

Looking for intelligent, informed and connected fintech PR which delivers results and value?

Get in touch and let us help build your reputation and tell your story.

https://www.chatsworthcommunications.com/wp-content/uploads/2020/01/Untitled-design-38.png 800 800 ChatsworthCommunications https://www.chatsworthcommunications.com/wp-content/uploads/2015/09/cc-Logo-FC2.png ChatsworthCommunications2020-03-05 17:40:512020-08-18 16:56:47Trade finance digitisation to make the world go round

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