what we do
employee relations
Culture Change |Employee Surveys | HR Project Support
Vision, Values and Strategy
Good employee communication correlates to solid business performance...
Business surveys consistently show us that poor workplace communication is a major source of employee dissatisfaction.
Employee productivity suffers, along with a range of other business performance indicators including increased turnover, dissatisfied customers from poor customer service, lack of focus on business objectives and stifled innovation
The inverse is equally true. Your people need to know where your organisation is heading, and what they need to do to get it there.
At Chatsworth, we know employee communication warrants special attention and have designed a range of employee communications tools, developed in consultation with leading HR practitioners.
Our work has won recognition from the Chartered Institute of Public Relations and the International Association of Business Communicators.
We typically start by reviewing the existing relationship between the management and employees. This sheds light on why messages are ‘not getting through’.
We may recommend a complete overhaul of your employee communications processes or suggest one or two high impact solutions that will make a difference.
You can be sure that the employee communications we design for you will incorporate the latest industry best practice. They will be tailored for your business and to reach your employees.
Far too many employee communications tools fail after three months or so, when nobody has the will (or the budget) to fill twelve pages of glossy magazine each month.
We typically advise HR teams, or Corporate Communication Departments. Some of our clients have out-sourced their full employee communications to our specialist team. Other clients approach us to handle employee communications in times of change or crisis – when our advice will give you reassurance.
Many companies talk about two-way communication. We will help you actually achieve this and open a dialogue between management and employees, creating a trusting environment, where people feel motivated and inspired to do a better job.