Highlights: 28/01-03/02/2012

wikipedia

Sainsbury’s

Rebranded its tiger bread after a letter from a three-year-old girl was posted on a blog and went viral.

Chatsworth says

“Hats off to Sainsbury’s – this was a great advert for an effective and successful communications strategy. By engaging and responding through various media, they ensured that the message spread to a far-reaching audience.”
politics

EU Leaders and the Euro

After months of calling for tighter budget restraints, Europe’s leaders finally signed up to a pact for closer fiscal integration and scrutiny from the European Commission.

Chatsworth says

“While the Eurozone crisis will not be fixed overnight, this increases the chances of the € surviving, and allows the EU to earn some credibility in the eyes of investors and analysts calling for more to be done.”

mini cooper

The UK Manufacturing sector

While the services sector comes under more scrutiny, manufacturing has quietly gone about expanding, hitting its highest level since May 2011 and providing a welcome boost for the UK economy.

Chatsworth says

“Turns out Britain HAS got an industry – and an expanding one too! It is often forgotten that Britain remains a world leader in aerospace and pharmaceuticals, and by implementing a strong and targeted messaging campaign which communicates the benefits of the UK’s manufacturing sector, it can reclaim its position as a dominant player in the global manufacturing industry.”

boat

The CEO position at RBS

First Stephen Hester, now Fred Goodwin – the CEO position at RBS has now become a poisoned chalice, and Stephen Hester’s (eventual) successor can expect to come under a similar level of scrutiny.

Chatsworth says

“This sorry episode turns the focus to the UK’s reputation as an attractive place for financiers and businessmen. The reaction from Fleet Street suggests that this is extremely damaging for the UK’s reputation as an international business centre, with The Independent calling it “the worst possible image to convey” and City A.M. calling the government “anti-business”.

“Research by McKinsey pointed out that MNCs are disproportionately responsible for job creation, tax revenues and innovation in Britain, and the Government must reinforce the message that Britain is a friendly and welcome place for big business.”
reputation

The Honours System

This year’s honours list was a controversial one, with the government accused of giving out special privileges to close friends and Tory financiers (see Paul Ruddock). After ‘shredding’ Fred Goodwin’s honour, the spotlight falls on the selection and forfeiture committee.

Chatsworth says

“The general consensus on Fleet Street is that politicians overstepped the mark, and the Honours Forfeiture Committee were described by a broadsheet as “a shadowy and allegedly independent body” which succumbed to “populist bloodlust”.

“This story is likely run for a while. Expect the individuals sitting on these committees to come under scrutiny, and the Government will probably announce that it will launch a review of the honours process, which will promise transparency and independence – except that it probably will not achieve any of the above.”
reputation

TripAdvisor.com

Rapped by the Advertising Standards Authority for claiming their reviews are 100% trustworthy when there was no way to verify them.

Chatsworth says

“It takes 20 years to build a reputation and five minutes to ruin it.” Wise words from Warren Buffet, and words that the management at TripAdvisor should pay close attention to.

“Arguably the worst thing that can happen to a business is when regulators and officials announce that its USP cannot be trusted. While this ruling currently applies only to the UK, it is being reported worldwide, and could spell disaster unless TripAdvisor responds quickly and effectively (see Mini last week.)”

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