Highlights: 14-20/01/2012

wikipedia

Wikipedia

Effective awareness raising of objection to anti-piracy laws through blackout.

Chatsworth says

“The Wikipedia team has effectively propagated and disseminated their view. There is inherent risk in adopting an advocacy position which can be mitigated through clear communication of Wikipedia’s position and ethos.”
politics

Myanmar / Burma

Improved diplomatic relations and signs of democracy emerging

Chatsworth says

“Must now demonstrate real signs of willingness to change to back up the rhetoric.”
mini cooper

Mini Cooper

Mass recall over fire risk

Chatsworth says

“Immediate recall and communication was absolutely right – Mini has a solid safety record and has acted swiftly and decisively which will bode well for maintaining its reputation as a responsible and putting the customer first.”
boat

Cruise liners

Tragedy and handling has besmirched the safety reputation of the entire industry.

Chatsworth says

“Industry must move quickly to learn lessons and ensure safety procedures and training are tightened and rehearsed, and communicated as such. Massive focus on internal communications and training required. See Mini for a lesson in decisive, risk-averse action.”
reputation

Ed Miliband

Once again. This time under attack from his union vote masters

Chatsworth says

“Avoid outflanking by multiple stakeholders. Ed must set out a clear position on cuts and stick to it.”
reputation

Plastic surgery

No end in sight as the defective implant scandal rolls on

Chatsworth says

“UK cosmetic surgery clinics have demonstrated callous disregard for their customer base and damaged their own credibility by failing to articulate the interests of patients at any point.”
This entry was posted in Chatsworth Reputation Index. Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Share this